Privacy Policy

We at ("", "we" or "us") understand that making purchases online involves a great deal of trust on your part. We take that trust seriously, and, as a result, we seek to ensure the security and confidentiality of your personal information online. This privacy policy is an effort to answer your privacy-related questions. If you have questions that are not addressed herein, please submit them to us by sending an email to

The purpose of this privacy policy (the "Policy") is to help you understand what kinds of personally identifiable information we may gather about you when you visit the Web site located at and related sub-domains (the "Site"), how we may use that information, whether we will disclose it, and how you can correct or update it. We note that this Policy sets forth our online information collection and use policies under U.S. law. The Site is intended for use by residents of the U.S. who are over the age of 18. We do not knowingly collect personally identifiable information from children (that is, minors younger than eighteen years of age).

If you do not agree to the terms of this Policy, you should not use the Site. We reserve the right to update or modify this Policy from time to time, and such changes to the Policy will be effective immediately; therefore please bookmark this page and review it periodically to assure familiarity with the most current version of the Policy. You can tell if the Policy has been updated since you last reviewed it by checking the "Last Revised" date at the beginning of the Policy.

This Policy is the sole authorized statement of's practices with respect to the online collection of personally identifiable information and the usage of such information. Any summaries of this Policy generated by third party software or otherwise (for example, in connection with the "Platform for Privacy Preferences" or "P3P") shall have no legal effect, are in no way binding upon, shall not be relied upon in substitute for this Policy, and neither supersede nor modify this Policy.
To assist you with your review of our Policy, we have provided answers to questions that you may find important:

What Personal Information We Collect collects personally identifiable information that you specifically and voluntarily provide on the Site or by email to Personally identifiable information ("PII") is information that identifies you as a specific individual, for example, your name, company name, account number, physical or email address, and phone number plus other information that personally identifies you including your industry, the number of employees at your company, and purchase history. The Site includes both public areas, open to all visitors, and private areas that are open only to those visitors who choose to register. In addition, visitors can sign up on the Site to request email newsletters and other information from collects PII from you when you:

  • Make a purchase
  • Create an account
  • Contact a phone sales representative
  • Are contacted by a phone sales representative
  • Subscribe to our newsletter
  • Participate in a survey
  • Register at our website

How We Use the Personal Information We Collect
We use the PII that you provide to us in order to

  1. fulfill requests for products, services and/or information,
  2. provide customer service,
  3. offer new products or services,
  4. measure and improve the effectiveness of our Site and our marketing endeavors,
  5. tailor our online offerings to your preferences,
  6. administer promotions or surveys, and
  7. achieve other business purposes as permitted under applicable law.

When you make a purchase on our Site we collect credit card information including card number, card type, cardholder name and billing address, and expiration date, in order to bill you for purchases made through Please review our Credit Card Policy for additional information. may disclose PII to consultants, professional advisors and contractors who perform services on our behalf, but only to the extent necessary for them to perform such services. At times, may seek to validate the PII we have collected via an audit by a third party designed to determine the accuracy of and/or to update the information collected. We may also combine data that we collect online with data collected offline (such as through purchases made through one of our catalogs), or with data provided by other parties. shares PII collected from our visitors and customers with our affiliated or related companies, including its parent company, affiliates, subsidiaries, or its parent company?s other subsidiaries. reserves the right to release PII concerning any visitor when that visitor is believed by to be in violation of any published guidelines for the use of the Site, or participates (or is suspected of participating) in any illegal or potentially illegal activity. also reserves the right to disclose PII to comply with applicable law, in response to civil subpoenas or discovery requests, or when we believe in good faith that disclosure is required to protect the rights, property, safety or security of, our visitors or the public, or to respond to an emergency.
In the event that we sell or otherwise transfer to a third party assets related either (a) to the Site or (b) to one or more of our businesses, divisions or affiliated companies, we reserve the right to also transfer any and all information (including any PII) associated with the Site and/or any business, division or affiliated company to such third party. However, all PII transferred to such third party shall be transferred subject to the usage restrictions contained in's privacy policy. Please note that we are not responsible for retracting your PII from any third parties with whom we have shared your information pursuant to the terms of this Policy.

Marketing Communications: Opting Out
When you provide PII to us, including when registering to receive email newsletters, catalog subscriptions or other information, or to make a purchase, provides you with the opportunity to opt-out of having your information used for marketing communications. Unless you have opted out of receiving such communications, may use your PII to forward you, via email or mail, advertisements concerning products, services, special promotions, surveys or other opportunities from that we think may be of interest to you. Such email advertisements may also concern third party companies? products and services, including companies in industries such as hardware and software, and other providers of the types of products that are sold or featured on the Site. has partnered with third parties to offer our customers and Site visitors a variety of products and services. Other than as set forth herein, we will not sell or lease your email address to third party advertisers to solicit you directly. However may share PII (such as your physical mailing address - but not your email address) with our marketing partners in order for them to offer you additional products and services that believes may be of interest to you. Although we only work with third parties whom we believe to be reputable, our marketing partners may have different privacy policies and practices than We encourage you to review our marketing partners? privacy policies to further understand their procedures for collecting, using and disclosing your information. We are not responsible for the privacy practices of our marketing partners or any other third parties. If you decide that you would like to discontinue receiving promotional materials from these or any third parties, please contact them directly.

Should you wish to change your preferences regarding the information that you receive from or its affiliates, or would prefer that we not share PII with our marketing partners, please refer to the paragraph below entitled "Correcting/Updating Your Personal Information and Preferences." Please note that we are not responsible for retracting your PII from any third parties with whom we have shared your information pursuant to the terms and conditions of this Policy.

Upon visiting our Site we will assign you a unique ID in the form of a "cookie". A cookie is a piece of information that our server places on your computer?s hard drive, which may associate with your PII when you log on to the site. Cookies are used for such purposes as facilitating and personalizing your shopping and ordering experience, keeping track of your shopping basket during your visit, helping diagnose problems with our server, and administering our Site. We may use the information collected through cookies for marketing purposes to inform you of special offers, better understand your needs or answer your questions. For more information about cookies, please see our Cookie FAQs. NOTE: You can control how and whether cookies will be accepted by your web browser, and you may remove them from your computer at any time at your discretion.

How We Protect Your Personal Information
To help ensure the confidentiality of your PII, seeks to use security technology and procedures, which are reviewed periodically. We use encryption technology and Secure Socket Layers ("SSL") in all areas where your personal and account information is required. This means that the personal information you submit to us via our Site is encrypted by your computer, and then decrypted again on our side, discouraging others from accessing your private information during transmission. If your browser does not support SSL, or if you are unable to establish a secure connection due to a company firewall, please call us at (866) 749-2727 to place your order by phone.
In addition, your personal, account information, and transaction history are kept behind our firewall.

Correcting/Updating Your Personal Information and Preferences
If you would like to have your PII removed from's databases, or to make changes to your PII or to your preferences regarding the use of your PII for marketing purposes, please click here. We will use reasonable efforts to comply with your request. Please note that we may need to contact you in order to be sure that we are updating the appropriate information. When requesting that PII be updated or that your preferences be changed, please keep in mind that until the change is implemented, you may still receive email and/or physical mailings from us. Furthermore, there will be residual information that will remain within databases, access logs and other records, which may contain such PII. The residual information will not be used for commercial purposes; however, reserves the right, from time to time, to recontact former customers or visitors to the Site. Please note that we are not responsible for retracting your PII from third parties with whom we have shared your information pursuant to the terms and conditions of this Policy.

Other Information We Collect
Information About Your Computer and Your Site Activities: When a visitor comes to our Site we collect and aggregate information about the visitor?s computer (such as its IP address, operating system and browser software), and click-stream information (such as the address (or "URL") of the Web site that the visitor came from before visiting our Site, which pages of the Site were visited, the order in which they were visited and which hyperlinks were clicked) for the purpose of assessing our Site traffic and the effectiveness of our Site content, as well as to help diagnose problems with our servers. This data allows us to improve the quality of your visit by streamlining your ability to navigate the Site, and to develop featured programs and content that will be of interest to our customers and Site visitors.

Aggregated Information: may collect and aggregate demographic information about our Site visitors. For example, we may seek to aggregate information regarding the gender make-up, average age and range of income levels of Site visitors in order to better service our user community. We may use such information in its aggregated form without restriction.

Information About Corporate and Other Organizational Customers: We may collect information pertaining solely to corporations, governmental or educational entities, or other business or not for profit entities, such as, for example, a company's address. We may use any such corporate information without restriction. In an effort to better support our customers by delivering more relevant marketing communications, will, on occasion, purchase third party information about businesses and other entities that are our customers. The company information we purchase may include number of employees, or annual sales volume and company structure. This is used to customize such customers? online/offline experience and to supplement our internal sales information to better serve you.

Sweepstakes and Promotions
We may from time to time offer sweepstakes, contests, or other similar promotions on the Site. Additional PII may be required in order to participate in such promotions, so that we may, for example, verify entrants' eligibility and identity and notify winners. Participation in such promotions is completely voluntary. If and when we sponsor such promotions, we will post relevant privacy information in the respective "official rules" and/or registration areas for such promotions. That privacy information, to the extent it conflicts with this Policy, will govern that particular sweepstakes, contest or promotion?please remember to read it carefully.

Other companies may offer sweepstakes, contests or similar promotions through our Site, including through the Rebates & Coupons page. is not responsible for any such promotions offered by third parties. Please read all related terms and conditions carefully, or contact the applicable third party for more information. The collection and use of personal information in connection with such promotions is governed by such third party?s privacy policy, and not by the policies of

Co-branded Sites: Links to Other Sites
The Site offers certain features that are provided and/or hosted by third parties, but that may be presented on pages displaying's branding. For example, pages featuring investor relations information about may be created and operated by a third party data provider specializing in such information. The Site may also contain links to other Web sites, or other affiliated sites (e.g., event sponsors, or companies offering rebates or other promotions through our Rebates & Coupons page). We are not responsible for the privacy practices or the content of any such Web sites, including such sites? use of any information (such as IP number, browser type or operating system) collected when visitors to the Site click through links to those sites. Even though such information might not identify you personally, we strongly encourage you to become familiar with the privacy practices of any third party sites.

Online vs. Offline Practices
Please note that this Policy applies solely to our online information-gathering and dissemination practices in connection with the Site, and does not apply to any of our practices conducted offline other than as expressly set forth in this Policy.

Should you have any questions, please e-mail us at